Refund Policy

The Full Source Code plan is digital content: complete source code that cannot be returned once you have received it. For that reason, all sales are final once the download link has been made available to you, and we do not offer refunds for a change of mind.

By completing your purchase you expressly ask us to deliver the software immediately, and you acknowledge that, where the law gives you a right to withdraw from the purchase, you lose that right once the download has been made available to you.

• You were charged twice for the same order, or you paid more than the order amount. We refund the duplicate payment or the excess.
• We could not deliver the software and did not fix the problem within 14 days after you reported it to support. We refund the purchase in full.
• Pro plan: if you cancel before your setup session has taken place, we refund the difference between the price you paid for Pro and the price of the Full Source Code plan on the date of your purchase. You keep the software.
• Where the mandatory consumer law of your country requires a refund.

• Trading losses, or results lower than you expected.
• Changes made by Polymarket or another third-party service, including changes to its rules, fees, APIs or settlement, a restriction on bots or automated trading, or the suspension of your account, that stop the software working in whole or in part.
• Polymarket not being available in your country or from your server.
• Problems with your own computer, server, network, wallet or configuration.
• The end of updates, or the closing of the Telegram group, after you have received the software.
• Pro setup services once the setup session has taken place, or once they have lapsed under the Terms of Sale.
• Losing access because you broke the license in our Terms of Sale.

Refunds of cryptocurrency payments are made in the same cryptocurrency, or in USDC or USDT if we agree, to a wallet address you give us. The amount is the US dollar value of the payment on the date of purchase, less the network fee for the refund. We are not responsible for an address you give us that is wrong. Payments made by another method are refunded through that method where possible.

When a full refund is made, your license ends: you must delete the software and every copy of it, and your access to the Telegram group and updates ends.

Message our support on Telegram at @stkp_support (https://t.me/stkp_support) within 30 days of your purchase, with your order details or transaction ID and the reason for your request. We reply within 7 days and pay approved refunds within 14 days of approval.